LONVEROXIA Returns Policy

At LONVEROXIA, we are committed to ensuring your complete satisfaction with your purchases. If you are not satisfied with your order, our returns policy is designed to make the process as straightforward as possible.

Eligibility for Returns

• The item must be in its original condition and packaging.
• Returns must be initiated within 30 days of the delivery date.
• Proof of purchase from LONVEROXIA is required.

Items Not Eligible for Return

• Customized or personalized items.
• Sale or clearance items.
• Gift cards and promotional items.

Return Process

1. Visit the LONVEROXIA website and log in to your account.
2. Navigate to the 'Order History' section and select the order you wish to return.
3. Click on the 'Return Item' button and follow the instructions.
4. Print the return label and affix it to the package.
5. Drop off the package at your nearest postal service.

Refund Policy

Once your return is received and inspected, you will be notified of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 to 10 business days.

Exchanges

If you need to exchange an item, please follow the return process to return the original item and place a new order for the desired item.

Contact Us

For any questions about our returns policy, please contact our customer service team at [email protected] or call us at (555) 123-4567.

Thank you for shopping with LONVEROXIA!